Active Listening Active listening is a particular communication technique that requires the listener to provide feedback on what he or she hears to the speaker, by way of restating or paraphrasing what they have heard in their own words. Recalling Our ability to recall information is dependent on some of the physiological limits of how memory works. Based on the research of: Adler, R. Unfortunately, the traffic light was on the corner heading into the intersection and the man in the store had neglected to mention the grassy median that separated northbound and southbound lanes. Just as attention is determined by selectivity and strength, it is affected by time of sustainment.
For example, most of us can remember only very few random numbers 4, 13, 9, 53, 274, 6, 491, 713, 2810, 1, 7555, 111. Often, the information the audience needs to know is delivered along with less pertinent or irrelevant information. In the Responsibility of Forms. We forget about half of what we hear immediately after hearing it, recall 35 percent after eight hours, and recall 20 percent after a day. When you attend a political rally, a presentation given by a speaker you admire, or even a class, there are verbal and nonverbal ways of indicating your appreciation for or your disagreement with the messages or the speakers at the end of the message.
Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice London: Routledge, 2011 , 184. Without the ability to listen effectively, messages are easily misunderstood. Much human listening fails for the same reason. To the rear of the building was a small circular drive used mostly by service and delivery vehicles. It can be described in a lot of ways. Understanding must result for communication to be effective. These listeners are frustrated by disorganization, because it detracts from the possibility of actually doing something.
The stimuli may be external, such as words spoken by a lecturer or printed on paper, or events occurring around us. We primarily take in information needed for listening through auditory and visual channels. Active Listening is an exchange between two or multiple people. New York: Worth Publishers, pp. Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice London: Routledge, 2011 , 184.
Because of our own centrality in our perceptual world, empathetic listening can be difficult. It will be the big red building on your right. The Munich Marital Therapy Study. A common example makes the point. Our attention wanes, and this fact is important to an understanding of listening. This is your last semester.
This type of listening is not evaluative and is common in teaching and learning contexts ranging from a student listening to an informative speech to an out-of-towner listening to directions to the nearest gas station. Author Joseph DeVito has divided the listening process into five stages: receiving, understanding, remembering, evaluating, and responding. The importance of listening extends far beyond academic and professional settings. What were the consequences of the misunderstanding? When I turn my computer on, it will receive the message that you sent. Barrier 1: Misinterpretation of the action. Often, however, the steps of responding and remembering are part of the listening process. If a listener has a strong bias against foreign accents, the listener may not even attempt to attend to the message.
If you doubt it, describe some object or animal in detail to several talented artists and ask them to draw what you describe. In the case of listening, distracting or larger-than-life elements in a speech or presentation can deflect attention away from the most important information in the conversation or presentation. Attention is not only selective; it possesses energy, or strength. People-oriented listeners are likely skilled empathetic listeners and may find success in supportive fields like counseling, social work, or nursing. Judging or arguing prematurely is a result of holding onto a strict personal opinion. As the speaker delivers the message, a listener signals his or her involvement with focused attention, note-taking, nodding, and other behaviors that indicate understanding or failure to understand the message.
I remember earning perfect scores on exams in my anatomy class in college because I was able to memorize and recall, for example, all the organs in the digestive system. Interpreting During the interpreting stage of listening, we combine the visual and auditory information we receive and try to make meaning out of that information using schemata. Some years ago, I was speaking at a civilian university. They also ascertain how and why the speaker has come up with and conveyed the message that they delivered. When listening, you are hearing what others are saying, and trying to understand what it means. I caution my students that they will be expected to process verbal instructions more frequently in their profession than they are in college. What listening strategies do you use when you talk with your daughter? Remembering is about retaining that information, and the most effective way to do so in an important conversation is to move the key elements of a message from your short-term memory, and into your long-term memory.